Ngezikhungo zezingcingo - xhuma abenzeli bakho abakude
• Ukubuka konke
Kulo lonke ubhubhane lwe-covid-19, akulula ngezikhungo zezingcingo ukuze ziqhubeke nokusebenza okujwayelekile. Ama-ejenti ahlakazeka ngokwezindawo njengoba iningi lawo kufanele lisebenze-ekhaya (wfh). Ubuchwepheshe be-VoIP likuvumela ukuthi unqobe lesi sivikelo, ukuletha isethi eqinile yezinsizakalo njengenjwayelo futhi ugcine idumela lenkampani yakho. Nayi eminye imisebenzi ingakusiza.
• Ucingo olungenayo
I-SoftPhone (SIP esekwe) akungabazeki ukuthi ithuluzi elibaluleke kakhulu labamele kude. Ukuqhathanisa ezinye izindlela, ukufaka ama-softphones kumakhompyutha kulula, futhi ochwepheshe bangasiza kule nqubo ngamathuluzi ama-desktop amade. Lungiselela umhlahlandlela wokufaka wabahlinzeki abakude nokubekezela okuthile.
Izingcingo zedeskithophu ye-desktop zingathunyelwa nase-ejenti'locations, kepha qiniseka ukuthi ukucushwa sekuvele kwenziwa kulezi zingcingo njengoba ama-ejenti awona ochwepheshe bezobuchwepheshe. Manje amaseva aphezulu we-SIP noma ama-IP PBXS asekelwa ngokuhambisa i-Auto Ukuhlinzekwa kwesici, okungenza izinto zibe lula kunangaphambili.
Lezi zingcingo ezithambile noma amafoni we-IP zivame ukubhaliswa njengezandiso ze-SIP ezikude neseva yakho eyi-SIP eyi-Main SIP e-Headquarter of Cell Center nge-VPN noma i-DDNS). Ama-ejenti angagcina izandiso zawo zokuqala nemikhuba yabasebenzisi. Ngaleso sikhathi, izilungiselelo ezimbalwa zidinga ukwenziwa kwi-firewall / router yakho efana nokudluliselwa echwebeni njll, okuletha izinsongo ezithile zokuphepha, udaba ngeke lunganakwa.
Ukwenza lula ukungena ngaphakathi kwefoni ethambile yefoni ethambile kanye nokufinyelela kwefoni ye-IP, i-Session Border acperhler (SBC) yingxenye ebalulekile yalolu hlelo, dluliselwa emaphethelweni enethiwekhi yesikhungo sezingcingo. Lapho i-SBC ihanjiswa, yonke ithrafikhi ehlobene ne-VOIP (Kokubili ukusayina kanye nabezindaba) kungahle kususwe kusuka kumafoni we-Intanethi noma i-VoIP elingenayo kulawulwa ngokucophelela yisikhungo sezingcingo.
Imisebenzi ebalulekile eyenziwa yi-SBC ifaka
Phatha ama-endpoints we-SIP: I-SBC isebenza njengeseva yommeleli ye-UC / IPPBXS, wonke umyalezo wokubhalisa okuhlobene we-SIP kufanele wamukelwe futhi udluliselwe nge-SBC. Isibonelo, ngenkathi i-softphone izama ukubhalisa ku-IPPBX / igama lesizinda elingekho emthethweni noma i-akhawunti ye-SIP ingahle ifake ku-SIP Header, ngakho-ke isicelo sokubhalisa se-SIP ngeke sidluliselwe kwi-IPPBX futhi sengeze i-IP engekho emthethweni.
I-NAT Traversal, ukwenza imephu phakathi kwesikhala sekheli le-IP yangasese kanye ne-Intanethi Yomphakathi.
Ikhwalithi yensizakalo, kufaka phakathi ukubekela phambili kokugeleza kwezimoto ngokusekelwe kuzilungiselelo ze-TOS / DSCP kanye nokuphathwa komkhawulokudonsa. I-SBC QOS yikhono lokubeka phambili, lilinganise futhi labekele amaseshini ngesikhathi sangempela.
Futhi, i-SBC inikezela ngezici ezahlukahlukene ukuqinisekisa ukuphepha njenge-DoS / DDOS Protection, i-topology ecashile, ukubethelwa kwe-SIP TLS / SRS / SRS / SRS / SRS / STRS, kuvikela izikhungo zezingcingo ekuhlaselweni. Ngaphezu kwalokho, i-SBC inikeza ukusebenzisana kwe-SIP, ukudlulisela kanye namakhono okukhohlisa abezindaba ukwandisa ukuxhumana kohlelo lwesikhungo sezingcingo.
Isikhungo sezingcingo asifuni ukuthumela ama-SBCs, okunye ukuthembela ekuxhumekeni kwe-VPN phakathi kwesikhungo sezingcingo esikude. Le ndlela inciphisa umthamo weseva ye-VPN, kepha kungenzeka yanele kwezinye izimo; Ngenkathi iseva ye-VPN yenza imisebenzi yezokuphepha kanye ne-NAT Traveral, ayivumeli ukubeka phambili kwethrafikhi ye-VoIP futhi imvamisa yokubiza imali ongayisebenzisa.
• Ucingo oluphumayo
Ngezingcingo eziphumayo, mane usebenzise izingcingo ze-ejenti. Lungiselela ifoni ephathekayo ye-ejenti njengesandiso. Lapho i-ejenti yenza izingcingo eziphumayo nge-softphone, i-SIP Server izokhomba ukuthi lokhu kunwetshwa kwefoni ephathekayo, bese kuqala qala ucingo kwinombolo yocingo nge-VOIP nge-VOIP Media Gateway exhunywe kwi-PSSN. Ngemuva kocingo lwe-ejenti ludlule, i-SIP Server iqala ucingo kwikhasimende. Ngale ndlela, isipiliyoni samakhasimende siyefana. Lesi sixazululo sidinga izinsiza eziphindwe kabili ze-PSTN yizikhungo zezingcingo eziphuma ngaphandle zivame ukuba namalungiselelo anele.
• Xhumana nabanikezeli bezinsizakalo
I-SBC enezici zokushayela ezithuthukile zokushayela izimoto, ingaxhumanise futhi iphathe abahlinzeki abaningi abangenayo kanye nabahlinzeki be-SIP TIP. Ngokwengeziwe, ama-SBCS amabili (1 + 1 Redundancy) angasethwa ukuze aqinisekise ukutholakala okuphezulu.
Ukuxhuma ne-PSTN, i-E1 VoIP Gateways inketho efanele. I-High-Density E1 Gateway efana ne-Cashly Mtg Series ye-Digital VoIP Gateways enama-E1s afinyelela kwayi-63, i-SS7 kanye namanani entengo ezanele, aqinisekisa izinsiza ezingezona zokushushumbisa, ukuletha izinsizakalo ezingavikelekile ku-Call Center Amakhasimende.
Umsebenzi-ekhaya, noma ama-ejenti akude, izikhungo zezingcingo zithathwa ngokushesha ubuchwepheshe bamuva ukugcina ukuguquguquka, hhayi ngaleso sikhathi esikhethekile. Ezikhungweni zezingcingo ezihlinzeka ngezinsizakalo zamakhasimende kuzo zonke izindawo eziningi zesikhathi, izikhungo zezingcingo ezikude zinganikeza ukumboza okugcwele ngaphandle kokubeka abasebenzi kumashifu ahlukile. Ngakho-ke, lungiselela manje!